Tags: Leader as coach

What to Do About Whiny Employees

Laura enjoyed managing her team but she had two employees who spent an inordinate amount of time complaining; they fed into each other, and they drained her to the point where she noticed herself avoiding them. This made the dynamic worse, because her avoidance seemed to fuel their complaints. However, when she scheduled one on one meetings and gave them extra support, she found herself resenting the time spent with them, and her resentment was coming through in the form of impatience, anger, and a dismissive tone of voice.

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